Welcome to Reyaan International! By accessing and using our e-commerce website, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, kindly refrain from using our services.
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1. Definitions
“Website” refers to Reyaan International’s official e-commerce platform.
“We,” “Us,” “Our” refers to Reyaan International.
“User,” “Customer,” “You” refers to any person browsing, purchasing, or using our website.
“Products” refer to books and other educational materials available for sale.
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2. Use of the Website
✔ You must be at least 18 years old or have parental/guardian consent to use this website.
✔ You agree to use the website only for lawful purposes and not for fraudulent activities.
✔ You are responsible for maintaining the confidentiality of your account login credentials.
✔ Any attempt to disrupt website operations, manipulate transactions, or misuse content is strictly prohibited.
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3. Product Information & Availability
✔ We strive to provide accurate product descriptions, images, and specifications. However, minor variations may occur.
✔ Product availability is subject to change without prior notice. If a product is out of stock after an order is placed, we will notify you and offer alternatives or a refund.
✔ Prices may change due to market conditions, publisher updates, or technical errors.
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4. Orders & Payment
A. Placing Orders
✔ Orders are processed only after successful payment verification.
✔ We reserve the right to cancel or refuse orders due to pricing errors, stock unavailability, or fraudulent activity.
✔ Once an order is placed, it cannot be modified. However, cancellation is possible under certain conditions (refer to our Cancellation Policy).
B. Payment Methods
We accept the following payment options:
✔ Credit/Debit Cards (Visa, MasterCard, etc.)
✔ Net Banking & UPI
✔ Wallet Payments
✔ Cash on Delivery (COD) [If applicable]
✔ Payments are securely processed through third-party payment gateways. We do not store your credit/debit card details.
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5. Shipping & Delivery
✔ Orders are dispatched within 5 business days from confirmation.
✔ Estimated delivery time depends on the shipping location and courier service.
✔ Tracking details will be shared via email/SMS once your order is shipped.
✔ Delays due to natural disasters, strikes, or unforeseen circumstances are beyond our control.
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6. Returns, Refunds & Cancellations
✔ Return Policy: Returns are accepted under specific conditions (damaged, defective, or incorrect books). Refer to our Return Policy for detailed terms.
✔ Refunds: Approved refunds are processed within 7 business days. Shipping and handling charges are non-refundable.
✔ Cancellations: Orders can be canceled only before shipment. Once shipped, no cancellations are allowed.
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7. Intellectual Property Rights
✔ All content, including text, images, logos, product descriptions, and designs, is the intellectual property of Reyaan International.
✔ Users are not permitted to copy, distribute, or reproduce any website content without prior written consent.
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8. User Responsibilities
✔ You agree not to use our website for:
❌ Uploading or spreading viruses, malware, or any harmful code.
❌ Engaging in unlawful, abusive, or deceptive activities.
❌ Violating copyrights, trademarks, or third-party rights.
✔ Any violation of these terms may result in legal action and termination of your account.
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9. Privacy & Data Protection
✔ Your personal data is handled as per our Privacy Policy.
✔ We use secure encryption and SSL protocols to protect user data.
✔ By using our website, you consent to the collection and processing of your information.
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10. Limitation of Liability
✔ Reyaan International is not liable for any indirect, incidental, or consequential damages arising from website use.
✔ We do not guarantee uninterrupted or error-free website access. Technical glitches may occur occasionally.
✔ In case of disputes, our liability will be limited to the amount paid for the specific order in question.
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11. Third-Party Links
Our website may contain links to third-party websites for additional resources. We are not responsible for their content, policies, or security. Users should review their respective terms before engaging with them.
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12. Modification of Terms
✔ Reyaan International reserves the right to update or modify these Terms & Conditions at any time.
✔ Continued use of the website after modifications implies your acceptance of the revised terms.
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13. Governing Law & Dispute Resolution
✔ These Terms & Conditions are governed by the laws of [Your Jurisdiction].
✔ Any disputes will be resolved through negotiation, mediation, or legal proceedings in the appropriate courts of [Your Location].
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14. Contact Us
If you have any questions regarding these terms, reach out to us:
📧 Email: reyaaninternational12@gmail.com
📞 Phone: +91
📍 Address: Laxminagar Delhi
We appreciate your trust in Reyaan International and look forward to serving you with high-quality educational resources!